For MSPs serving hospitality
Enterprise-grade guest Wi-Fi without the enterprise invoice.
Add hotel guest Wi-Fi to your service catalog under your own brand. GuestEdge supplies the pre-configured Hospitality Gateway and a white-label cloud portal to build, monitor and back up every client property. You own the client relationship and set your own price. No hardware to finance up front.
How it works
From signed contract to live guest Wi-Fi in an afternoon.
Build the site in your portal
Log in to your branded partner portal and enter the hotel's name, logo, colors, terms and guest login type. The portal produces a ready-to-install package for the gateway.
Your tech installs the gateway
The gateway sits between the hotel's internet and its guest network and works with the access points already on site.
Manage every client from one screen
Each gateway checks in every 2 minutes over HTTPS and picks up any change you've queued. You see every client property, get offline alerts, and bill your clients your way.
The GuestEdge portal
Every client property, every guest device, one login.
Everything your technicians need is in the browser, under your brand.
Fleet view
Every hotel at a glance: online or offline, guests logged in, live internet speed, CPU, this week's access code and last backup.
Site dashboards
Graphs of guests, traffic, CPU, memory and temperature from 6 hours to 30 days, plus each site's full change history.
Push changes from the cloud
Edit settings, splash page or logo and click Push. The gateway applies it within minutes, and you watch it go from Waiting to Applied.
Nightly cloud backups
Each gateway uploads its configuration every night. Download any day's copy or compare it with the day before. Kept for 90 days.
Connected devices
See every device on the guest network with its data used and time online. Bypass or disconnect any of them in one click.
Premium codes that rotate
Access codes change automatically each week. Leaked one? Issue a new code from the dashboard and it's live in about 2 minutes.
Smart TVs, APs and consoles
Bypass access points, switches and a guest's Chromecast or game console, with an expiry such as checkout day. Add a separate port for services like satellite TV.
Offline alerts
An email when a gateway stops checking in for 10 minutes, and another when it's back, often before the front desk calls.
Team and hotel logins
Admins and technicians each get their own login, and every change records who made it. Give a hotel's GM a read-only login for just their property.
Your brand on the portal
MSPs sign in to a portal with their own logo and colors. Their technicians and hotel clients see only their properties, and offline alerts arrive under the MSP's name.
Locked-down router access
Router management only works through our secure management tunnel, so nobody at the hotel or on the internet can get in.
The gateway
A hospitality gateway, ready on day one.
Every GuestEdge Hospitality Gateway ships pre-configured for hospitality: a branded splash page, guest isolation, a protected network for your APs and switches, and the cloud check-in built in.
- Three ways to log in. A one-tap "Connect for Free" button, a weekly access code for premium tiers, or a username and password the hotel chooses.
- Your brand on the splash page. The hotel's logo, colors, terms and website.
- Swap in minutes. A replacement unit downloads the site's full configuration from the portal.
- No open doors. No open ports at the hotel, and router management only through GuestEdge's secure tunnel.
Sized to the property
The right gateway for every hotel, from 20 rooms to 500.
We match the hardware to the property, so busy weekends never hit a limit. Every model runs the same portal and the same guest experience.
Why partner with GuestEdge
Recurring hospitality revenue, without the hassle.
You bring the hotel relationships and the on-site know-how. We handle the gateway, the cloud portal and the secure back end.
Monthly recurring revenue
Every property you sign is a monthly service line. You set the price to your clients; we bill you only for properties that are active.
Your brand, your clients
The portal carries your logo and colors. Your hotels log in to your portal and see only their own properties. GuestEdge stays in the background.
No hardware capex
Gateways are included with the subscription and sized to each property, from a 20-room inn to a 500-room hotel. No inventory to finance.
Secure by default
No VPNs to maintain and no open ports at the hotel. Each gateway gets its own admin password, and router access runs through our management tunnel.
Fewer truck rolls
Change passwords, access codes, splash pages and bypass lists remotely. Offline alerts and nightly backups mean you know first and restore fast.
Your whole team on board
Admin and technician logins for your staff, plus read-only logins for your hotel clients, all under your partner account.
Your clients
Built for MSPs, independents and economy brands.
The properties big-brand Wi-Fi vendors overlook are the ones already calling you.
Multi-property owners
Owners with several properties get one consistent guest experience, and you manage them all from one partner account.
Independent hotels
They want to look like a big brand on the login page, with proactive monitoring from you instead of a full-time IT person on site.
B&Bs and small inns
Small properties that need simple, reliable guest Wi-Fi with a friendly free login, priced for a handful of rooms.
Economy franchise properties
Owners who need to keep guests connected and costs low, with one monthly fee in place of a large capital purchase.
Plans
One plan. Sized to the property.
Every feature is included at every size, and the gateway is included with the subscription. Approved partners receive our wholesale price sheet. You set the retail price to your hotel clients and keep the margin.
50 rooms and below
Hospitality Gateway Compact
B&Bs, inns and small independents.
Partner pricing on request
51–100 guest rooms
Hospitality Gateway Standard
Limited-service and economy franchise hotels.
Partner pricing on request
101–300 guest rooms
Hospitality Gateway Pro
Full-service hotels. Rack-mount with dual power supplies.
Partner pricing on request
301–500 guest rooms
Hospitality Gateway Enterprise
Large and resort properties on multi-gigabit internet.
Partner pricing on request
Every property gets every feature
- GuestEdge Hospitality Gateway included
- Branded splash page with free, access-code or username and password login
- Rotating premium access codes
- Device bypass and disconnect
- Extra networks (AP LAN, TV port)
- Fleet view, offline alerts and 30-day performance graphs
- Nightly cloud backups
Every partner gets
- Your logo and colors on the portal
- All client properties in one portal
- Admin, technician and read-only hotel logins
- Billed only for properties that are active each month
- No platform fee to get started
- Volume discounts as you grow
Minimum commitment of one hotspot subscription for 36 months. Volume discounts apply. Hardware must be returned upon cancellation.
Own a hotel?
Get GuestEdge for your property.
Tell us about your hotel and we'll connect you with a GuestEdge partner in your area.
Partner questions
Do I set the price my hotels pay?
Yes. You buy at partner pricing and bill your clients however you like: per property, bundled into a managed-services agreement, or as a line item.
How are active properties counted?
A property counts for a month when its gateway is checking in to the portal. Sites you've built but not installed, or have retired, aren't billed.
Who supports the hotel?
You handle first-line support for your clients. GuestEdge backs you up on the gateway and the portal, and replaces failed gateways.
Do I need a VPN or open firewall ports at the hotel?
No. The gateway connects out to the portal over HTTPS. The portal never connects in.
Does it work with my existing access points?
Yes. Put your APs and switches on the bypass list (or their own protected subnet) and they never see the login page.
What happens if the gateway goes offline?
You get an email after 10 minutes without a check-in, and another when it recovers. Its last configuration is always backed up in the portal.
Become a GuestEdge partner.
Book a 20-minute partner call. We'll walk through the portal with a live property, share partner pricing, and talk through your first install.
For hotel owners
Get GuestEdge at your hotel.
Tell us about your property and we'll connect you with a GuestEdge partner in your area to install and support your guest Wi-Fi.